Florida medical
marijuana card
FAQ.

Click Book appointment, choose the office nearest you (transfer patients sign up as transfers), and complete the secure online forms. We'll email you a link to pick your own appointment date and time. At your visit you'll sign consent forms, meet a patient educator and see the physician.

Start online from any Book appointment button or from our locations page. Choose your office, complete the short application, and schedule a time that suits you.

HelloMJ has offices in Naples (our headquarters), Sarasota, St. Petersburg, Melbourne, Jacksonville and Hialeah, serving patients from the surrounding areas, including Miami-Dade. See all offices.

No. Only physicians who are qualified and registered to certify medical marijuana in Florida can do it. Experience matters, too — an experienced medical marijuana physician knows the registry and the rules inside out.

Our patient advocates and educators aren't physicians, but you'll meet your certifying physician at your appointment.

Calls with the physician aren't booked directly. A patient educator can call you to answer questions, and the physician may return a call at their discretion.

Your first evaluation must be in person under Florida rules. For later recertifications, ask our team which follow-up options are currently available.

The process is online and works best on a laptop or desktop. If you need help, call your nearest office and we'll walk you through it.

Make sure every field is complete — empty fields are highlighted in red. If it still won't submit, try a laptop or desktop, or call us and we'll help.

Most patients are certified the same day as their visit. Once the state approves your application, you can shop at any licensed Florida dispensary or order delivery. Your physical card arrives by mail in about 2–3 weeks.

New patients pay $169 for the initial appointment, transfers are $149 and 7-month recertifications are $99. The state registry fee is $77.75 online ($75 + $2.75 convenience fee). See full pricing.

$169 for your visit plus $77.75 for the state card — $246.75 in total.

Yes. Patients who don't qualify receive a 100% refund of their visit fee.

Prepayment helps us avoid scheduling conflicts and keeps appointments available for everyone. If you're not approved, you're refunded in full.

Major credit cards, cash and checks. A one-time 4% fee applies to card payments.

No. Insurance, Medicare and Medicaid don't cover medical marijuana because it remains illegal under federal law.

Yes. Veterans who establish care with HelloMJ get free 7-month follow-ups. Transfer patients pay the $149 transfer fee first. Already a patient? Contact us to have it applied.

Mail it to PO Box 31313, Tampa, FL 33631. By mail the fee is $75 with no convenience fee, but it's the slowest option — paying $77.75 online is faster.

If you paid and cancelled, call us to reschedule so you're not charged twice. If you received a refund, we'll send a new scheduling link to rebook.

Contact our team by phone or email and we'll take care of it.

No, but records are strongly preferred. The physician decides whether your symptoms qualify — and you may not be approved. If not, your visit fee is refunded.

Florida's list includes cancer, epilepsy, glaucoma, HIV/AIDS, PTSD, ALS, Crohn's disease, Parkinson's disease, multiple sclerosis, chronic nonmalignant pain and terminal conditions — plus conditions of the same kind or class, such as chronic pain, anxiety, insomnia, nausea and muscle spasms. See every condition.

Chronic nonmalignant pain qualifies when it's caused by or originates from a qualifying condition. Other long-term pain, such as from osteoarthritis, may qualify under the same-kind-or-class provision — the physician decides.

Bring a utility bill no more than two months old plus one more document, such as a property tax bill, voter registration, government mail, or a lease or mortgage.

A temporary Florida driver's license works as proof of residence, so you can be evaluated like any other resident with a qualifying condition.

Yes, with extra steps: a birth certificate or Florida school registration, a qualified caregiver, and a second opinion from another physician (MD or DO).

No. Florida doesn't accept other states' patient cards, but Florida residents with a qualifying condition can be certified here.

Low-THC cannabis contains only trace amounts of THC — it's essentially CBD, with little to no high. Medical marijuana contains more THC and can be psychoactive.

Because marijuana is still illegal under federal law, physicians can't prescribe it. Instead they certify and recommend it through Florida's registry.

The state requires it to create your Medical Marijuana Use Registry profile. Typos can delay approval, so double-check it. Your data is encrypted and handled under HIPAA.

At any licensed Florida dispensary — many also offer statewide delivery. Browse our dispensary guide.

Vaporizer pens, smokable flower, capsules, oral solutions and tinctures, concentrated oils and topical creams. Your educator helps you choose.

Yes. Florida allows smokable flower for qualified patients, up to 2.5 ounces per 35 days. That limit doesn't affect other forms.

Patients may possess up to 4 ounces of smokable marijuana at a time. Physicians can order up to six 35-day supplies per certification.

At home or on private property. Using medical marijuana in public isn't allowed, except for low-THC cannabis.

Yes, if they're your registered caregiver. You can ask to add one during your appointment.

No. In Florida only licensed medical marijuana treatment centers may grow, process and dispense.

No. Only products bought from licensed Florida dispensaries are legal for patients to possess.

Your patient educator reviews options with you at your appointment. The golden rule: start low and go slow. Read Medical Marijuana 101.

Only the state can confirm. Call the Office of Medical Marijuana Use at 800-808-9580. Paying online by card is the fastest way to avoid delays.

The denial email explains the reason. Most issues can be fixed in your registry profile; for help, call the state at 800-808-9580.

Yes, on two schedules: you see a physician every 210 days (7 months), and the state card is valid for one year. The registry emails you 45 days before your card expires. Plan your renewal.

Florida law requires patients to see their certifying physician every 210 days. No physician can legally certify beyond that.

You'll get an email and text reminder from The Doc App 30 days before your certification expires — tap the link and pick a time. You can also call us.

Yes — your state card renewal is done online in the Medical Marijuana Use Registry, as long as your physician certification is active.

Transfers are $149 and recertifications are $99. The state card renewal is $77.75 online.

Yes. Log in to the registry, go to Your Profile → Manage Profile Details and choose to leave your physician. Your new physician can then take over your profile. Transfer to HelloMJ.

Yes. Your records are stored on HIPAA-compliant technology with 256-bit encryption and multiple layers of security.

Your HelloMJ physicians, the Florida Department of Health, and law enforcement can verify your registry status if you're stopped while in possession of medical marijuana.

Florida's amendment protects patients from state interference, but private employers may still test for THC and set their own policies. It's worth understanding your employer's rules.

Federal law has separate rules for firearm purchases and ownership that may apply to marijuana users, even in medical states. We recommend speaking with an attorney about your situation.

Check with your probation officer before applying, and ask for any restrictions in writing.

Your registry information is held by the Florida Department of Health and is confidential. If your profession has its own rules, check with your licensing board.